7,806 questions
1 answer
how do you fix: account does exist
I just used the account yesterday so it cant be account timeout. And I didn't misspell my account <Mod mask PII> and when I tried to make an account using the email after the process it said to enter code that was sent to: ki***** @etymoml.ru.…
Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-12-13T19:12:16.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 55.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
joe richards
0
Reputation points
answered 2025-12-13T19:46:50.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
29,300
Reputation points
Independent Advisor
0 answers
Intermittend IPv6 connection failures
Dear Microsoft community, on a machine running Windows 11 Pro 24H2 were IPv6 connections unavailable intermittendly. The browser connected via IPv4 with every website; pings failed when IPv6 was enforced. Typically this behaviour started about five…
Windows for home | Windows 11 | Internet and connectivity
4,877 questions
asked 2025-12-13T19:45:25.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 89%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jung-Fernmelder
0
Reputation points
asked 2025-12-13T19:45:25.3766667+00:00
Jung-Fernmelder
0
Reputation points
1 answer
My Excel will not open.
I can open it in safe mode, but not normally. I have tried absolutely everything on the Microsoft website and beyond to fix it. Quick fix, Online Repair, task manager disabling pathways, reinstalling Office, absolutely everything. And it won't work...
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
56,435 questions
asked 2025-12-13T19:44:53.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 72%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Hunter Murphy
0
Reputation points
answered 2025-12-13T19:45:01.7733333+00:00
Q&A Assist
3 answers
One of the answers was accepted by the question author.
How to log in to my MS account when I'm locked out?
I need to change my Debit Card that is on file. I've tried countless times but I am not able to log in and I have been locked out. How can I log in?
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
19,733 questions
asked 2025-12-12T20:56:42.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 46%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Richard Dealy
20
Reputation points
commented 2025-12-13T19:44:59.6533333+00:00
Richard Dealy
20
Reputation points
2 answers
Label Printing
I created a page of labels(8160) when I go to print them my printer goes to CD Tray not my paper Tray. I reinstall my office program and my printer Epson XP-970
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
60,987 questions
asked 2025-12-13T19:38:15.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 14.000000000000002%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jose Torres
0
Reputation points
answered 2025-12-13T19:44:50.1733333+00:00
Q&A Assist
1 answer
Unable to access email
I have been unable to access my email for 4 months now am getting the follow error. Can this be resolved? UTC Date: 2025-12-13T19:18:57.570Z Client Id: AE924EF531574C5B810A460D3F8CD59A Session Id: 5cf1638d-97cc-4e7b-b275-9baf1b89224e Client Version:…
Microsoft 365 and Office | Access | For business | Other
Microsoft 365 and Office | Access | For business | Other
A family of Microsoft relational database management systems designed for ease of use.
261 questions
asked 2025-12-13T19:43:31.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jim Jones
0
Reputation points
answered 2025-12-13T19:44:39.74+00:00
Q&A Assist
2 answers
install my audio device
I do not have sound on my computer. The notice says: No audio device is installed. Moved from: Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Windows for home | Other | Devices and drivers
5,873 questions
asked 2025-12-13T18:30:46.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 45%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Noel Brathwaite
0
Reputation points
answered 2025-12-13T19:42:32.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 10%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIL%3C/text%3E%3C/svg%3E)
Igor Leyko
107.9K
Reputation points
Independent Advisor
2 answers
Need to turn off folder backup in your Personal account
I just purchased 1 TB of space on OneDrive so I could backup my computer. When I try to backup my computer to OneDrive, I get the message, "Before you can back up your folders in OneDrive - (undergrad institution), you need to turn off folder backup…
Microsoft 365 and Office | OneDrive | Other | Other
Microsoft 365 and Office | OneDrive | Other | Other
A Microsoft file hosting and synchronization service.
430 questions
asked 2025-12-13T17:01:24.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 26%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jordyn Robare
0
Reputation points
edited an answer 2025-12-13T19:41:53.9933333+00:00
Craig Long
16,595
Reputation points
Volunteer Moderator
2 answers
Cannot access edge, no icons work
Had to reinstall windows 11 because original version was not updating. That now works but edge browser will not open.
Microsoft Edge | Open the browser | Windows 11
Microsoft Edge | Open the browser | Windows 11
Launching Microsoft Edge on Windows 11
607 questions
asked 2025-12-13T19:01:22.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 55.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
John Sierzega
0
Reputation points
answered 2025-12-13T19:40:51.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeronimo Fuerte
26,445
Reputation points
Independent Advisor
1 answer
What is this stupid bar, and I how do I disable it from ever showing?
When I click the blue Windows icon on the bottom taskbar, some stupid bar has been showing at the top of my screen. It shows different apps and I thinks, but I genuinely hate this. How can I disable it and change it back to showing what it normally did?
Windows for home | Windows 11 | Accessibility
1,375 questions
asked 2025-12-13T18:55:16.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 8%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
yo
0
Reputation points
answered 2025-12-13T19:40:21.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 49%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alvise Cervellati
1,405
Reputation points
Independent Advisor
2 answers
how do i add a phone-in number to a teams meeting
How do I add a dial-in phone number to a teams meeting
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
2,513 questions
asked 2025-12-13T18:35:43.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 57.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Dennis Goldberg
0
Reputation points
answered 2025-12-13T19:39:19.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
7,335
Reputation points Microsoft External Staff
Moderator
1 answer
I'm getting an Outlook 401 Error
Hello, I can't access Outlook and I get a 401 error. Can you help me? UTC Date: 2025-07-10T13:07:41.663Z Client Id: Session Id: Client Version: 20250704003.04 BootResult: fail Back Filled Errors: Unhandled Rejection: Error:…
Outlook | Windows | Classic Outlook for Windows | For business
28,114 questions
asked 2025-07-10T13:15:34.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 12%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
GTD GÜMRÜK MÜŞAVİRLİĞİ
0
Reputation points
commented 2025-12-13T19:38:49.1533333+00:00
Jim Jones
0
Reputation points
4 answers
Blackouts during Gaming
Hi, so I have been having this problem where when I play games my screen randomly black out. Either this goes away after a few seconds or I have to unplug the Display Port Cable and plug it back in. My second monitor is not affected by this. I have tried…
Windows for home | Windows 11 | Gaming
4,261 questions
asked 2025-11-29T21:10:54.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 70%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
minusGloth
0
Reputation points
commented 2025-12-13T19:35:48.27+00:00
minusGloth
0
Reputation points
2 answers
Camera not working
Unable to log on with Windows facial recognition, when opening the camera app it tells me the camera is covered when it isn't
Windows for home | Windows 11 | Apps
1,358 questions
asked 2025-12-13T19:00:31.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 95%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
Dave Woodley
0
Reputation points
answered 2025-12-13T19:34:16.5933333+00:00
EmilyS726
186.4K
Reputation points
Independent Advisor
1 answer
Can you help me add my new phone for the Authenticator app?
I just got a new phone, and I am having trouble with making it the device that I use for the authentication app. I no longer have the old phone, but it still wants me to use that device and that is now impossible. Can you please help me revoke my old…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,884 questions
asked 2025-12-13T19:33:36.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 15%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Shields, Dax
0
Reputation points
answered 2025-12-13T19:33:55.95+00:00
Q&A Assist
1 answer
I need to add my small business email to the Desktop Outlook with a Microsoft Office Home and Business 2024
I have a new PC and I'm attempting to add my small business email to the outlook desktop version. I activated the initial Office install with a personal "hotmail" account, but when attempting to add my business domain I'm getting "not…
Outlook | Windows | New Outlook for Windows | For business
10,972 questions
asked 2025-12-13T19:33:41.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 73%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Darren Mock
0
Reputation points
answered 2025-12-13T19:33:50.9033333+00:00
Q&A Assist
3 answers
One of the answers was accepted by the question author.
Comments not available in Chrome on iPhone but appear in laptop browser (Edge)
This question has a couple answers and several comments. When viewing the question on my iPhone in Chrome browser, none of the comments display. The comments do display on my laptop. This seems to be an intermittent issue.
Community Center | Discuss the Q&A site | Site bug or problem
Community Center | Discuss the Q&A site | Site bug or problem
Issues or errors on the Microsoft Q&A website.
97 questions
asked 2025-12-13T18:57:22.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 62%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Duane Hookom
26,555
Reputation points
Volunteer Moderator
edited a comment 2025-12-13T19:30:54.89+00:00
Duane Hookom
26,555
Reputation points
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Purchased upgrade for my Windows 11 Home to Pro via Microsoft store order 326732. But system shows Windows 11 Enterprise, and "activation status" shows "Not active." Error code: 0xC004C003. Did not receive product key with upgrade purch. Pls help.
Purchased upgrade for my Windows 11 Home to Pro via Microsoft store online, order # 326732. But system shows Windows 11 Enterprise instead of Pro, and "activation status" shows "Not active." Error code: 0xC004C003. Troubleshoot did…
Windows for business | Windows 365 Enterprise
704 questions
asked 2025-12-08T23:45:14.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 5%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Pinayur Krishna Murthy
20
Reputation points
commented 2025-12-13T19:30:39.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 10%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
TICCS Computer
0
Reputation points
1 answer
Kensington Konnect (formerly trackball works) non-functional
Kensington Konnect a program designed to modify input devices like trackballs/keyboards/etc... isn't running or opening during regular computer operation. Is there a security setting or specific way to load this software to grant it access to modify or…
Microsoft System Center | Other
Microsoft System Center | Other
Additional System Center tools and components for managing infrastructure, applications, and services
1,196 questions
asked 2025-12-13T19:30:28.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 44%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Maghouin
0
Reputation points
answered 2025-12-13T19:30:35.7866667+00:00
Q&A Assist
1 answer
List order not syncing between devices (To Do)
The order of items in a list is not syncing between iPhone, Android, and Windows 11. If that list is open on both devices, the re-order happens immediately. But if it's not open on one device, then the changed order is not syncing after hours.
Windows for home | Windows 11 | Performance and system failures
29,955 questions
asked 2025-10-07T14:11:44.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 54%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mac Walsh
20
Reputation points
edited a comment 2025-12-13T19:29:17.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 42%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Corey Smith
0
Reputation points