4,259 questions
1 answer
After updating to windows 11 25h2, my games wont load
After updating to windows 11 version 25h2, my games will not make it past their initial loading screens. Regardless of which launcher i use, my games do not load and I've tried many solutions and nothing has worked.
Windows for home | Windows 11 | Gaming
asked 2025-10-26T22:24:47.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 97%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Vlad Richter
25
Reputation points
commented 2025-12-13T11:16:34.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 28.000000000000004%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jim S
0
Reputation points
1 answer
Difficulty Reaching Australian Microsoft Support Regarding Unauthorized Credit Card Charge
My credit card was charged $172 in Australia. Code of transaction listed in bank history belongs to commercial product. I am home user. I can not log in as commercial user for support purposes. Home user support service does not have access to this…
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
65 questions
asked 2025-08-26T12:39:19.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 21%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alexander Mitrichev
0
Reputation points
commented 2025-12-13T11:16:07.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 85%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Richard Piccinich
35
Reputation points
3 answers
smart card issue
I am windows 11 HP i5 laptop , how to fix this error Moved from Windows development Windows Driver Kit (WDK)
Windows for home | Windows 11 | Security and privacy
7,490 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 16%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
1 answer
i am trying to create resource group but give error
i have created new ac and login to azure but when i try to create resource group give me error when i am trying to free subscription then crdit card error
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
9,689 questions
asked 2025-12-13T11:15:12.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 28.000000000000004%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
suraj awari
0
Reputation points
answered 2025-12-13T11:15:24.0166667+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
How to cancel & get refund for a duplicate subscription
Background: I have Microsoft 365 Family subscription, renewed the current subscription in July 2025 but now Co-pilot was not available and all my chat history disappeared. Microsoft prompt pop up saying I must upgrade, with 3 option, Individual, home and…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,501 questions
asked 2025-12-13T07:37:54.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 62%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Eight Siblings Group
0
Reputation points
accepted 2025-12-13T11:15:10.4366667+00:00
Eight Siblings Group
0
Reputation points
3 answers
Output sound in Windows 11 laptop stopped working
Output sound in Windows 11 laptop stopped working. troubleshooting protocol unable to fix issue. Moved from: Microsoft 365 and Office | Other
Windows for home | Windows 11 | Devices and drivers
20,858 questions
asked 2025-12-09T19:17:44.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 62%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Rafael Fernandez
25
Reputation points
commented 2025-12-13T11:11:40.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 87%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
alex nguyen
0
Reputation points
2 answers
Cannot access Microsoft 365. Says I need to contact admin but I am the only person in the company.
Microsoft have turned off my email, I cannot send or receive any emails to my main business email address. Started by receiving email saying "Microsoft bill is past due" with an invoice. Clicked on "View all outstanding invoices" to…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
4,276 questions
asked 2025-12-13T10:29:21.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 73%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Antoni Ruschil
0
Reputation points
edited an answer 2025-12-13T11:09:53.6166667+00:00
John Jefferson Doyon
47,515
Reputation points
Independent Advisor
3 answers
Login Issues - "Please retry with a different device or other authentication method"
I’m having trouble logging in. The error message says: "Please retry with a different device or other authentication method to sign in. For more details, please see this link." I’ve already tried clearing cache, switching browsers, and…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,877 questions
asked 2025-08-19T00:33:32.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 13%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK8%3C/text%3E%3C/svg%3E)
KenAlbertBayudan-8069
15
Reputation points
answered 2025-12-13T11:08:31.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 39%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Hugo Bougeois
0
Reputation points
2 answers
Windows 11 Home to Pro on ARM device
Hello, I have a Microsoft Surface Pro (11th Gen) with an ARM-based processor running Windows 11 Home. I want to use Hyper-V, but it requires me to upgrade to Windows 11 Pro. However, I am unable to find any clear guidance on how to upgrade to Windows 11…
Windows for home | Windows 11 | Install and upgrade
8,329 questions
asked 2025-12-13T10:28:48.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 38%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFY%3C/text%3E%3C/svg%3E)
Farid Yusubov
0
Reputation points
answered 2025-12-13T11:02:28.34+00:00
DaveM121
814K
Reputation points
Independent Advisor
0 answers
Unable to launch my Developer E5 Sanbox
I can get into my Developer Program Dashboard but unable to log in to E5 Sandbox, when I click on it, it asks for password, and after entering the password, its asking for Code from the authenticator and I dont have one. I think I had that app long back…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,877 questions
asked 2025-12-08T16:56:12.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 78%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Raja Mohammed
0
Reputation points
commented 2025-12-13T10:58:48.0566667+00:00
Nathan Roberts (SN)
8,141
Reputation points
Volunteer Moderator
1 answer
¿Cómo iniciar sesión en Rockstar Games sin la autenticación?
Necesito iniciar sesión en mi cuenta de Rockstar Games pero perdí el celular y por ende perdí la aplicación de autenticación y no tenía copia de seguridad ¿Qué puedo hacer? Moderator edit: Translated message I need to log in to my Rockstar Games account…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,877 questions
asked 2025-12-09T05:30:17.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Gustavo
5
Reputation points
answered 2025-12-13T10:56:10.4533333+00:00
Nathan Roberts (SN)
8,141
Reputation points
Volunteer Moderator
3 answers
USB ports not working
I had a message stating Windows 10 is no longer being upgraded, and my computer can not facilitate windows 11. Since receiving this message, my USB ports have stopped working, except the one for my mouse. Please can you explain why this has happened?…
Windows for home | Windows 11 | Devices and drivers
20,858 questions
asked 2025-12-09T09:39:58.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
FHutchings
0
Reputation points
answered 2025-12-13T10:53:38.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
1,755
Reputation points Microsoft External Staff
Moderator
2 answers
You've tried to sign in too many times with an incorrect account or password.
dear microsoft i got this account from a giveaway and when i try to login it keeps on saying " You've tried to sign in too many times with an incorrect account or password." I dont know why it does this but please fix this.
Outlook | Web | Outlook.com | Email
6,166 questions
asked 2025-12-13T10:14:23.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 15%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
EM DIMS
0
Reputation points
answered 2025-12-13T10:51:41.68+00:00
Emmanuel Santana
33,160
Reputation points
Independent Advisor
1 answer
Sign-in to local Windows account problems following BT scam
I became a victim of a BT Scam some weeks ago & being hard of hearing did not realize immediately that the phone call from BT was a scam call. The scammer took control of my PC for a while until I could see that the call was a scam & shut down…
Windows for home | Windows 11 | Accounts, profiles, and login
7,800 questions
asked 2025-12-13T10:47:49.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 84%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
David Hawkes
0
Reputation points
answered 2025-12-13T10:48:00.9033333+00:00
Q&A Assist
1 answer
One of the answers was accepted by the question author.
Minecraft account linked to Microsoft.
I can't find my Minecraft game what it was linked to this email. [Moderator edit: Changed tags from: Microsoft Security \ Active Directory Federation Services ]
Windows for home | Windows 11 | Gaming
4,259 questions
asked 2025-12-09T18:30:11.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Andrew Herman
20
Reputation points
accepted 2025-12-13T10:46:47.9466667+00:00
Andrew Herman
20
Reputation points
1 answer
Na update windows 11 25H2 sluit computer steeds af na enkele seconden
Na update windows 11 25H2, sluit computer na enkele seconden steeds uit en moet ik weer opnieuw 4 cijferige pincode ingeven
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
4,276 questions
asked 2025-12-13T10:44:19.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 5%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Gerard Jongenelen
0
Reputation points
answered 2025-12-13T10:44:31.7966667+00:00
Q&A Assist
3 answers
One of the answers was accepted by the question author.
Windows 11 Error message 0x00000709 while connecting to shared printer after Update windows 11 25H2. How to Solve the Problem
Windows 11 Error message 0x00000709 while connecting to shared printer after Update windows 11 25H2. How to Solve the Problem
Windows development | Windows Performance Toolkit
169 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 2%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
2 answers
How to talk to a human representative?
Locked out my outlook account and the process of getting it unlocked is just an endless circle of bs. How do you talk to a human representative to get the issue fixed?
Outlook | Outlook for mobile | Outlook for Android | For home
1,633 questions
asked 2025-12-13T10:11:02.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 90%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXM%3C/text%3E%3C/svg%3E)
Xl Money Shot Xl
0
Reputation points
answered 2025-12-13T10:43:22.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
26,560
Reputation points
Independent Advisor
2 answers
What is the right way not to show inactive users in the Organization tab under the Address Book?
Hello, We’re trying to ensure that inactive users do not appear in the Organization tab within the Outlook Address Book / People card. A few points for context: The user accounts are already disabled/inactive in Entra ID. However, they still show up…
Outlook | Windows | New Outlook for Windows | For business
10,971 questions
asked 2025-12-11T16:42:59.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 14.000000000000002%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Karthikeyan Selvarajan
0
Reputation points
edited an answer 2025-12-13T10:43:03.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 19%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayden-P
12,855
Reputation points Microsoft External Staff
Moderator
3 answers
Still not got Windows 11 New Start Menu.
Hey Microsoft Community, this is Gavin here & using the Latest Windows 11 - 25H2 OS (OS Build: 26200.7171). Despite having Latest Windows 11 - 25H2 OS on My Laptop, I havent received the New Start Menu which comes with Category & New Grid View.…
Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked 2025-11-20T05:01:37.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 25%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Gavin Mathos
35
Reputation points
commented 2025-12-13T10:41:16.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 44%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dave P
0
Reputation points