Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
1,502 questions with Microsoft 365 and Office | Subscription, account, billing | For home | MacOS tags
2 answers
Getting license code for older 365 app
I am trying to reload my older version of Office since the new Premier version I signed up for won't run the desktop apps because I am using an older iMac (2017) with Ventura. The Microsoft website says to contact Support to get the key. I would…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2025-12-13T14:56:09.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 56.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFL%3C/text%3E%3C/svg%3E)
Fletcher Lamkin
0
Reputation points
answered 2025-12-13T14:58:49.16+00:00
Fletcher Lamkin
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How to cancel & get refund for a duplicate subscription
Background: I have Microsoft 365 Family subscription, renewed the current subscription in July 2025 but now Co-pilot was not available and all my chat history disappeared. Microsoft prompt pop up saying I must upgrade, with 3 option, Individual, home and…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-13T07:37:54.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 62%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Eight Siblings Group
0
Reputation points
accepted 2025-12-13T11:15:10.4366667+00:00
Eight Siblings Group
0
Reputation points
2 answers
just purchased office for business single user perpetual license. dopenlaoeded. went to activate and it says that code already used
Just bought office for business. single user. one time license (not annual subscription). Using Mac. installed. went to activate to get the message the t it could not activate since the code was already used on another machine... how do i fox or get real…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-12T15:20:57.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 65%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kevin Spence
0
Reputation points
answered 2025-12-12T15:57:49.1166667+00:00
John Jefferson Doyon
47,670
Reputation points
Independent Advisor
3 answers
I cannot pay for my subscription and also have no way of contacting microsoft
I moved to the UK from austria, and I have updated my location. However the payment method with a UK billing address will not go through, it keeps telling me to update my billing address, which I already have done. There is no way to contact microsoft, I…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-12T09:50:57.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 21%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Maya Pardo
0
Reputation points
answered 2025-12-12T15:25:42.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
39,545
Reputation points
Independent Advisor
4 answers
My 365 has been hacked! I need to talk with someone quickly
My copy of 365 Mac OS Sonoma has been hacked. License and version number have been hanged! Please give me a number to talk with someone! Moved from: Microsoft 365 and Office | Access | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-08T22:33:00.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 5%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDF%3C/text%3E%3C/svg%3E)
David Flaten
0
Reputation points
answered 2025-12-12T04:20:36.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 98%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZV%3C/text%3E%3C/svg%3E)
Zoevi-V
2,425
Reputation points Microsoft External Staff
Moderator
2 answers
Switch to classic & receiving my refund
I received an email stating that i was able to switch to Microsoft Classic and receive a refund for the difference between that and the Microsoft Personal that i was automatically moved to 12 months ago. When i try to switch to classic it says i’m not…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-06T21:31:48.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 65%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
linda schembri
0
Reputation points
commented 2025-12-12T04:16:53.8+00:00
Zoevi-V
2,425
Reputation points Microsoft External Staff
Moderator
1 answer
I purchased a license for Office 365 and Word on 5th Dec 2025 which is unusable due to the OS of my Mac - a refund is required
I purchased an on- line license for Office 365 and Word on 5th December 2025 for £84.99. On downloading this it informs that my Apple Mac Pro OS (v 11.7.10) will not support this software. I have sought advice but this confirms that the software is not…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-11T17:35:08.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 40%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
David Tasker
0
Reputation points
answered 2025-12-11T18:11:54.0066667+00:00
paulr0511
39,545
Reputation points
Independent Advisor
5 answers
How to request refund for NZ customers who been mislead about pricing increase
I’m a Microsoft 365 Personal subscriber in New Zealand. I received the official Microsoft email explaining that NZ customers weren’t properly informed about the 2024 price increase (from $12 to $17) and that we can switch to Microsoft 365 Personal…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-02T03:41:40.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 21%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Klara
0
Reputation points
answered 2025-12-11T07:22:53.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 31%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Neville Fursdon
0
Reputation points
3 answers
Money has been taken out my account.
I have had £84.00 taken from my account. can i have a refund and stop this happening again. i only use microsoft on my work computer i dont even have a laptop any more.
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-10T23:33:20.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 86%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
phil Childs
0
Reputation points
answered 2025-12-11T00:20:10.29+00:00
Stefan Blom
324K
Reputation points MVP
Volunteer Moderator
2 answers
Getting Microsoft help to change plan and move to Classic
I was seeking help to change my plan with 'support' the other day and they gave me incorrect advice and cancelled my existing plan and changed me to a new one. Now I cannot migrate my plan to Classic as I am not on my original plan. I have spent…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 16%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
3 answers
How do I cancel my subscription?
I want to cancel my subscription, how do I complete this?
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-10T19:14:38.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 34%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Miguel Guerrero
0
Reputation points
answered 2025-12-10T19:50:41.2866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
29,220
Reputation points
Independent Advisor
3 answers
debit order query
I cancelled my Microsoft account a few months ago, why am I still being billed via debit order???
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-10T11:25:31.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 42%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEJ%3C/text%3E%3C/svg%3E)
Evelyn John Holtzhausen
0
Reputation points
answered 2025-12-10T12:00:43.13+00:00
Estrella721
29,220
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
I am unable to switch payment from Singapore credit card to US credit card
I recently moved back to the US from Singapore. My Microsoft subscription is linked to a Singapore credit card and my subscription is in Singaporean dollars. I would like to switch payment to a US credit card. When I try to add a payment method, the…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-09T22:30:30.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 18%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Matthew Morgenroth
20
Reputation points
accepted 2025-12-09T22:31:18.27+00:00
Matthew Morgenroth
20
Reputation points
2 answers
How do I remove myself from a family login
Hi I have a 365 family login in from a family members account, he doesn't live with me anymore so I bought my own. I've tried to start the subscription but it's blocked as I already have a share. How do I stop the share? I need to keep all my stuff on…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-08T18:56:07.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 5%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kendra Keeley
0
Reputation points
commented 2025-12-09T19:29:48.8066667+00:00
Kendra Keeley
0
Reputation points
2 answers
Wrong account has 365 personal
I purchased a 365 personal subscription but I have 2 email addresses (personal and business) I need the subscription on my personal not business and its only working with my business email so my personal is out of storage. How can i fix this? I paid the…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-05T12:23:58.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 50%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
Natalie Le Grange
0
Reputation points
commented 2025-12-09T15:06:27.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
Xavier-D
2,140
Reputation points Microsoft External Staff
Moderator
1 answer
I pay for a new subscription and cancelled this within a day, no money was paid until now, it's already one month ago
I pay for a new subscription and cancelled this within a day, no money was paid until now, it's already one month ago
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-09T13:07:29.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 39%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jord van Oosterwijk
0
Reputation points
commented 2025-12-09T13:42:12.05+00:00
Jord van Oosterwijk
0
Reputation points
1 answer
Have 365 subscription but Microsoft 365 cannot find subscription when I login into apps
Hello, I have a confirmed Microsoft 365 subscription, but the past few days, when I try to load a Word/Excel document is says "No Microsoft 365 Subscription is Found". I have tried updating everything, logging all apps out of the account and…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-09T01:22:17.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 73%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Belinda
0
Reputation points
answered 2025-12-09T02:02:12.44+00:00
Gunasekar N
51,190
Reputation points
Independent Advisor
2 answers
Login Microsoft 365
I installed the office. Now I need to login on my hotmail account to open the office. The problem is that my password is saved on Safari, and I don't remember it. I can use my e-mail, but I can't log in in the office. When I tried to reset my password,…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-08T21:49:53.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 57.99999999999999%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIG%3C/text%3E%3C/svg%3E)
Iurii Guimaraes
0
Reputation points
answered 2025-12-08T22:28:00.3366667+00:00
EmilyS726
186.4K
Reputation points
Independent Advisor
2 answers
How to cancel my Microsoft 365 subscription
Please cancel my Microsoft 365 subscription Bernadette Cusack
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-08T18:44:28.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 94%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bernadette Cusack
0
Reputation points
answered 2025-12-08T19:19:39.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 92%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Aymeric-B
23,365
Reputation points
Independent Advisor
1 answer
Want to revert back to Microsoft 365 Personal Classic but when I try I get an error message
Hello I received an email explaining that I could revert back to Microsoft 365 Personal Classic, if this was done by December 31st. When I attempt to do this I get the attached error message. What do I do?
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
1,502 questions
asked 2025-12-08T11:28:09.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 15%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Greg Rogers
0
Reputation points
answered 2025-12-08T12:30:36.3666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
2,715
Reputation points
Independent Advisor