2,512 questions with Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video tags

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2 answers

After the win 11 upgrade, teams calling is not working properly

Hello guys, So I have a user upgraded to win 11 last week and ever since that she is having issues with teams calling, so the issue is that when she tries to call a landline the user on the other end is not able to hear her, it works fine for other…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-11T17:01:33.1833333+00:00
Sugandh Suvarnan 0 Reputation points
commented 2025-12-13T01:33:25.1466667+00:00
Sugandh Suvarnan 0 Reputation points
4 answers

Teams Freezing Upon Joining Meeting With Camera

Hello everyone, I have been experiencing an issue with Microsoft Teams where when the user joins a meeting, or a call with the webcam on the entire system locks. Usually waiting a few minutes the machine will come back. However it has consequences to…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-10-22T16:48:31.87+00:00
ihmskyle 5 Reputation points
answered 2025-12-12T12:45:58.22+00:00
hubert meyer 0 Reputation points
2 answers

No Audio In Microsoft Teams

Hello, I accidentally selected no audio in a Microsoft Teams meeting and now every single time I get into one, I do not have an option to select audio. How can I change this?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-09T20:19:29.8866667+00:00
Jacey Bender 0 Reputation points
commented 2025-12-10T21:25:01.1466667+00:00
Hani-N 5,515 Reputation points Microsoft External Staff Moderator
2 answers

Auto Attendants and Call Queue's redirect not working for external callers

Hello, looking for some help regarding our Auto Attendants and Call queues. Incoming calls from external users are no longer routing to the selected Redirects. For example, a user calls our Main auto attendant, selects 1 to leave a voicemail (we have…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-08T17:12:36.3033333+00:00
Boothe, Lennox 0 Reputation points
commented 2025-12-09T18:29:12.7966667+00:00
Killian-N 6,820 Reputation points Microsoft External Staff Moderator
4 answers

My bluetooth headseats are not working with Teams

I have 3 Bluetooth headsets that were working normally using my Teams application and suddenly all of them are not working well anymore. When I try to have a call or meeting, I can hear but the micro is not working. All of my headsets are working well…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-25T09:27:24.7166667+00:00
Paulo Martinho (Nokia) 0 Reputation points
commented 2025-12-09T07:19:58.3533333+00:00
Thausing, Jakob 0 Reputation points
2 answers

3CX and MS Teams Direct Routing Integration

We have installed 3CX and configured Direct Routing. When we call from PSTN to a Teams user, the phone app in MS Teams rings once or twice and then goes to voicemail, even if the user is available. In the call logs in 3CX, we see that the call is marked…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-03T13:05:43.9866667+00:00
Didier Derveaux 0 Reputation points
edited a comment 2025-12-08T14:59:06.6133333+00:00
Henry-N 6,635 Reputation points Microsoft External Staff Moderator
2 answers

How to resolve MS Teams Camera issues

Camera will not turn on when running windows 11. Camera either opens and freezes or will not open at all. Any solutions? Adding some clarity here = this is my internal laptop camera

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-03T12:39:10.9466667+00:00
Townhill, Michelle [DPYGB] 0 Reputation points
commented 2025-12-08T08:53:48.25+00:00
Allison-H 5,040 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Microsoft 365 Basic Subscription. Audio conferencing.

I just migrated from Google Workspace to Microsoft 365 Basic. Scheduling meetings in Teams doesn't have a call-in audio option where Google Meet loaded that in there by default. What am I missing? Is this a pay-to-play add-on? If it is included, what…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-19T04:38:44.7833333+00:00
AC 20 Reputation points
commented 2025-12-07T23:47:00.8+00:00
AlexDN 7,355 Reputation points Microsoft External Staff Moderator
2 answers

MS Teams keeps muting me while I am talking in a meeting. What is the solution for this ?

While in a meeting whenever I am talking it keeps muting me within a second of unmute, which interrupts the total conversation.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-05T06:59:51.3233333+00:00
Mojaffar Ahamed 0 Reputation points
commented 2025-12-06T14:18:11.9866667+00:00
Demi-N 9,190 Reputation points Microsoft External Staff Moderator
2 answers

Teams voiceover/Echo issue

context: I'm in office setting with open seating. my colleague who is in the same teams call is sitting next to me. when my mic is ON, and when he speaks everyone can hear an echo (except me ofcourse). I tried Airpods 4 with ANC; wired (3.5mm ones and…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-02T16:36:32.74+00:00
Raja Ram 0 Reputation points
commented 2025-12-04T21:08:45.01+00:00
Vy Nguyen 7,835 Reputation points Microsoft External Staff Moderator
2 answers

Why does my wireless headset disconnect and reconnect when joining a Teams call/meeting?

There is no rhyme nor reason why my headset drops of and won't connect, but sometimes it works.   When joining a teams call my headset will say "disconnected" then "connected" but will not show up as an audio option in Teams in either…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-02T16:05:55.5933333+00:00
Mike 0 Reputation points
commented 2025-12-03T20:55:10.2333333+00:00
Kai-L 7,335 Reputation points Microsoft External Staff Moderator
2 answers

The Microsoft usv-c speaker is not supported on teams installed on a virtual desktop

I recently bought a miscrosoft Modern USB-C SpeakerIt is not suppprted on teams installed on a virtual desktop which I access from a laptop

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-12-01T08:50:02.2333333+00:00
Saurabh Gada 1 Reputation point
commented 2025-12-02T14:21:42.8733333+00:00
Phoebe-N 7,030 Reputation points Microsoft External Staff Moderator
2 answers

Recovery of Audio/Visual in the Video File

Hi everyone, I have a few video files stored in SharePoint that appear to play normally but show only the transcript unfolding in real time there’s no actual audio or visual content. I’ve checked one of the files (around 7.5 MB, 1920×1080 resolution),…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-25T03:17:54.6766667+00:00
Ankita 0 Reputation points
commented 2025-12-02T00:10:12.9666667+00:00
Jeanie H 7,850 Reputation points Microsoft External Staff Moderator
4 answers

Teams - Test Secondary Ringer actually works??

The teams secondary ringer will often ignore the settings and not make a peep. Why is there not an option to test RECEIVE a call as well as test MAKE a call. Additionally why does teams ignore explicit settings, WHICH HAVE NEVER CHANGED!!! I swear…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-28T14:37:06.5333333+00:00
Philip Shaw 5 Reputation points
answered 2025-11-28T16:44:41.94+00:00
Kai-L 7,335 Reputation points Microsoft External Staff Moderator
1 answer

No Landscape mode for video calls on iOS devices

This question has been ignored by the developers at Microsoft many times in the past years, but will this useless app ever support landscape mode while im video calling someone? Its 2025 and I have to speak to all of my 20 employees vertically instead of…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-10-06T02:59:50.5033333+00:00
Matthew 0 Reputation points
commented 2025-11-27T08:10:13.7333333+00:00
Andrew M 0 Reputation points
2 answers

Pinning on Microsoft Teams Room device keeps my video mirrored

Previous to version 5.4.210.0, when we pinned our own room the large pinned video would no longer be mirrored. It meant that people in the room that had nameplates would be shown correctly. Since 5.4.210.0 when our own room is pinned it no longer does…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-25T15:31:40.8533333+00:00
Service 0 Reputation points
commented 2025-11-26T20:50:28.68+00:00
Lia V 3,475 Reputation points Microsoft External Staff Moderator
4 answers

Need to change volume in Audio Options in meeting before I can hear anything

Dear community, About 50% of the meetings I join, I do not hear anything until I change the volume within the Teams meeting via the Audio Settings in the call. The issue does not always occur but I'd guess about 50%. I have had issues in the past where…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-19T12:07:43.03+00:00
Iwema, Sibren 10 Reputation points
commented 2025-11-26T11:55:24.0266667+00:00
Phoebe-N 7,030 Reputation points Microsoft External Staff Moderator
1 answer

How do we configure Operator Connect for call me when having a Microsoft Teams conference?

Does Operator Connect for Microsoft Teams support Call Me capability? I believe it does, I just want to confirm Also, is there call flow diagrams showcasing the how the call traverses with initiating Call Me from Teams over Operators SBC and out to…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-24T22:59:37.72+00:00
Corey Martin 0 Reputation points
commented 2025-11-26T08:05:37.2166667+00:00
Viego An 5,815 Reputation points Microsoft External Staff Moderator
2 answers

Call queue doesnt follow user forward settings

Hi, We utilize Direct Routing. We have an AA and CQ with resource accounts. All valid license. The AA RA has a number attached. The RA's have the same routing policy as users and are enabled for outbound calling and callforwarding. This AA/CQ is for…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-21T16:27:23.19+00:00
Gerard Overgaag 0 Reputation points
commented 2025-11-25T22:48:04.01+00:00
Kai-L 7,335 Reputation points Microsoft External Staff Moderator
3 answers

Jabra engage 75 microphone not working properly with teams

My Jabra engage 75 microphone not working properly with teams calls. They tell me my voice is choppy and/or they hear nothing although I can hear them clearly. I have a Dell Latitude 5440 with window 11. Does anyone have any solutions to fix this…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2025-11-14T21:43:51.16+00:00
Motamedi, Kambiz 0 Reputation points
answered 2025-11-25T20:54:48.82+00:00
Motamedi, Kambiz 0 Reputation points