I am having crashes where when playing a game or alt tabbed from one my PC will suddenly freeze and then reboot itself I have replaced the PSU upgrading from 1000w to 1200w I have replaced the RAM upgrading from 16GB to 32GB A computer technician has confirmed there is no damage to any cabling or components The technician also fully cleaned the PC of all dust ensuring all fans are functioning correctly The computer has passed multiple GPU and CPU stress tests During gaming the temperature and memory usage of the GPU and CPU are within expected parameters Using AI image generation software on the GPU does not cause a crash which would be expected if it was a GPU failure due to the demand on it I have carried out scannow and Dism without issue I have tested my graphic card on both its latest and last stable update Windows is up to date with all updates successfully installed The only AV on the PC is Windows Defender The folders being used for video games have administration rights System is on the most up to date BIOS Crash occurs regardless of whether RAM is at 3200mhz or default 2133mhz At the time the latest crash happened Windows Event Viewers showed these - Warning 11/12/2025 12:28:24 Netwtw14 6062 None Warning 11/12/2025 12:28:22 User Device Registration 360 None Warning 11/12/2025 12:28:20 WMI 63 None Warning 11/12/2025 12:28:20 WMI 63 None Warning 11/12/2025 12:28:20 WMI 63 None Error 11/12/2025 12:28:18 BugCheck 1001 None Warning 11/12/2025 12:28:15 Kernel-PnP 219 (212) Warning 11/12/2025 12:28:13 e2fnexpress 27 None Error 11/12/2025 12:28:18 Eventlog 1101 Event processing Critical 11/12/2025 12:28:11 Kernel-Power 41 (63) Error 11/12/2025 12:28:11 volmgr 162 None Error 11/12/2025 12:28:18 EventLog 6008 None Warning 11/12/2025 12:28:10 Hyper-V-Hypervisor 167 None

Not trying to hijack this but just adding my two cents because I am having the same issue a this person. I really think its a software issue because I was fine until around the October Windows Updates/ Nvidia updates. Up until then I played 60+ hr with no issues. Ever since I've had nothing but crashes under load. I have done everything the original poster has done and more. I even RMA'd my GPU which did not fix it. There are complaints about this all over reddit, these forums and Nvidia forums. I've replaced essentially every part of my computer and I'm still having these crashes

Hi L , Welcome to Microsoft Q&A forum. I'm happy to help. Please try bellow suggestions one by one. Each time you make a chance, please reboot your PC and use it normally before going to next one. Disable Memory integrity From Start menu, open Core isolation and disable Memory integrity Underclock your GPU Underclock both your GPU Core and GPU Memory. This action can be done with application provide by your GPU manufactural Change DirectX version Some games have problem with DirectX 12. If possible, please try changing DirectX version of the game to DirectX 11 to see if the issue is gone If none of above suggestions help, please provide me your System Information (msinfo32), also with your GPU and PSU series. I hope that above information is helpful and can help you fix your issue. If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click " Comment ". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

My computer is having regular crashes with no obvious indication of the cause

L 5

I am having crashes where when playing a game or alt tabbed from one my PC will suddenly freeze and then reboot itself

I have replaced the PSU upgrading from 1000w to 1200w
I have replaced the RAM upgrading from 16GB to 32GB
A computer technician has confirmed there is no damage to any cabling or components
The technician also fully cleaned the PC of all dust ensuring all fans are functioning correctly
The computer has passed multiple GPU and CPU stress tests
During gaming the temperature and memory usage of the GPU and CPU are within expected parameters
Using AI image generation software on the GPU does not cause a crash which would be expected if it was a GPU failure due to the demand on it
I have carried out scannow and Dism without issue
I have tested my graphic card on both its latest and last stable update
Windows is up to date with all updates successfully installed
The only AV on the PC is Windows Defender
The folders being used for video games have administration rights
System is on the most up to date BIOS
Crash occurs regardless of whether RAM is at 3200mhz or default 2133mhz

At the time the latest crash happened Windows Event Viewers showed these -

Warning 11/12/2025 12:28:24 Netwtw14 6062 None

Warning 11/12/2025 12:28:22 User Device Registration 360 None

Warning 11/12/2025 12:28:20 WMI 63 None

Error 11/12/2025 12:28:18 BugCheck 1001 None

Warning 11/12/2025 12:28:15 Kernel-PnP 219 (212)

Warning 11/12/2025 12:28:13 e2fnexpress 27 None

Error 11/12/2025 12:28:18 Eventlog 1101 Event processing

Critical 11/12/2025 12:28:11 Kernel-Power 41 (63)

Error 11/12/2025 12:28:11 volmgr 162 None

Error 11/12/2025 12:28:18 EventLog 6008 None

Warning 11/12/2025 12:28:10 Hyper-V-Hypervisor 167 None

7 answers

Jeff Alexandre 0 Reputation points

2025-12-12T13:56:39.4866667+00:00

Not trying to hijack this but just adding my two cents because I am having the same issue a this person. I really think its a software issue because I was fine until around the October Windows Updates/ Nvidia updates. Up until then I played 60+ hr with no issues. Ever since I've had nothing but crashes under load. I have done everything the original poster has done and more. I even RMA'd my GPU which did not fix it. There are complaints about this all over reddit, these forums and Nvidia forums. I've replaced essentially every part of my computer and I'm still having these crashes
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Lucus-V 3,425 Reputation points Microsoft External Staff Moderator

2025-12-14T08:01:20.14+00:00

Hi Jeff Alexandre,
Your issue seems like OP's, but I believe it was caused by another reason. Please consider making a new thread so we can support you with the best.

Thank you for your time.
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Lucus-V 3,425 Reputation points Microsoft External Staff Moderator

2025-12-14T07:58:35.9566667+00:00
Hi L,
Welcome to Microsoft Q&A forum. I'm happy to help.

Please try bellow suggestions one by one. Each time you make a chance, please reboot your PC and use it normally before going to next one.

Disable Memory integrity

From Start menu, open Core isolation and disable Memory integrity

Underclock your GPU

Underclock both your GPU Core and GPU Memory. This action can be done with application provide by your GPU manufactural

Change DirectX version

Some games have problem with DirectX 12. If possible, please try changing DirectX version of the game to DirectX 11 to see if the issue is gone

If none of above suggestions help, please provide me your System Information (msinfo32), also with your GPU and PSU series.

I hope that above information is helpful and can help you fix your issue.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Please sign in to rate this answer.
Lucus-V 3,425 Reputation points Microsoft External Staff Moderator

2025-12-15T05:03:08.18+00:00

Hi L,
I see that you're receiving help from David-M, and I'm always happy to assist you as well. If you need any additional support from me, please let me know.
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My computer is having regular crashes with no obvious indication of the cause

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