Azure Virtual Desktop

Refund Developer Support (Accidentally switched to a paid account)

Good day I have bought a service by accident and I would like to refund it. The item shows eligible but I get this error. I have no idee how to ask someone in Azure for the refund. Thanks

AVD sessions are dropped and session freezez

Starting from a few days ago, user's sessions get disconnected or freezes. They have to close Windows App (or the old Azure Virtual Desktop), and reconnect to get back to their session. We have around 15 AVD session hosts, each hosts 9 users, and the…

AVD browser session hanging on 'connecting' for some user/browser combos

AVD env setup and working for more than a year. Windows App and Browser accessed worked fine. About 6 weeks ago browser access (chrome/edge/firefox/etc) to AVD stopped working for all users. See screenshot for where the AVD browser session would always…

AVD profile loads to a black screen then to a AVD session with no taskbar

AVD profile loads to a black screen then to a AVD session with no taskbar I've deleted the profile. I've forced the user to log into another AVD but the problem persists.

CU update on AVD keeps hanging at 9% and fails to install

I have several AVDs that refuse to update when I try to install the cumulative update. They will install and then when I reboot they will hang at 9% and then they will reboot again and then they will "oops, something went wrong" and then…

I can't apply my non-profit grant to my azure account

When I try to apply my $2,000 grant from azure, it gives me an error message that it cannot switch accounts

Having issues with my new AVD environment: health state: Unavailable

Azure Session Hosts SMB crash BSOD - PAGE_FAULT_IN_NONPAGED_AREA (50) - mrxsmb20

Hi Everyone,   We have an AVD environment for a customer. For the past 18 months, it's been rock-solid. Really, really reliable. We recently "upgraded" them from 2 x large Session Host VMs to 4 x smaller session hosts for load balancing,…

Microsoft 365 copilot app not launching inside AVD session hosts

We are trying to roll out Microsoft 365 copilot app in our AVD session hosts by following the MS document [https://quic.hkg1.meaqua.org/en-us/copilot/microsoft-365/deploy-microsoft-365-copilot-app], but when end users tries to launch the app, they are…

Black Screen | Browsers keep on crashing in Windows 11 - Azure VDI |

Hi Team, Users are facing intermittent issues after we migrated to Windows 11 Multi Session OS (Pooled Model) in our Azure Virtual Desktop. Black screen All Browsers Restarting automatically. Tried clearing browser cache temp files, prefetch, user…

FSlogix Profiles Not Loading

Hi Team, I have created a new host pool with 5 VMs with Windows 11 Multi-Session OS. FSLogix is installed and also edited the relevant registry setting's. The VMs are domain joined but whenever a user is logging in, a local profile is created instead of…

AVD issue connection is giving me error. user is not authenticated check the user i have the user listed in azure.

AVD issue connection is giving me error. user is not authenticated check the user i have the user listed in azure.

I recently switched to Microsoft Virtual Desktop (MVD) for the India DevBox and successfully cloned the required repositories. However, when I ran the PowerShell initialization commands, I encountered multiple errors

I recently switched to Microsoft Virtual Desktop (MVD) for the India DevBox and successfully cloned the required repositories. However, when I ran the PowerShell initialization commands, I encountered multiple errors.

i created VM but getting error connecting.

error is we could not connect because vm could not start.

How to Fix AVD regional Settings Automation for Users from 3 Different region using it

Azure Virtual Desktop – Automate per‑user Regional Settings at logon (RemoteApp, Intune‑managed) Environment Azure Virtual Desktop (AVD) RemoteApp host pool deployed in West Europe. Session hosts are Azure AD-joined and managed via Intune. Users sign…

Azure AVD alerts

I want to configure alerts for Azure Virtual Desktop. AVD Insights monitoring is already enabled. I need to set up alerts for: User connection status Session host availability Some critical errors such as users being unable to connect or hosts being…

Azure Virtual Desktop - Session host - Health - Upgrade Failed

Currently, all session hosts in one of our host pools show health status of “Upgrade failed.” We tried restarting and performing a stop/start operation on one of the session hosts, but the status remains “Upgrade failed.” The session host is running the…

Weak/Outdated Encryption Mechanism in RDP

The server is supporting deprecated 3DES cipher suites with RSA key exchange, which are insecure due to lack of Perfect Forward Secrecy and outdated CBC mode.. 3DES should be disabled and only strong modern cipher suites (AES-GCM with ECDHE on TLS 1.2+)…

Azure Virtual Desktop - Auto scaling, turning off VMs during unassigned days

This is the first time we are enabling autoscaling on a host pool to test the autoscaling feature in Azure Virtual Desktop. We have created a schedule targeting Wednesday, Thursday, and Friday, and the details are provided below. However, as soon as the…

Azure Virtual Desktop - Auto scaling Feature - Exclusion tags

This is the first time we are enabling autoscaling on a host pool to test the autoscaling feature in Azure Virtual Desktop. We have created a schedule targeting Monday, Tuesday, Wednesday, Thursday, and Friday, and the details are provided below. We have…