19,023 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags

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Microsoft shut down my account. Is there any way of getting my username back?

I got hacked and Microsoft shut down my account so the hacker and me don't have access to it but now I can't use that username can someone pls help me? Moved from: Nuance | Other

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-13T08:06:57.12+00:00
Alpine_Kaizen 0 Reputation points
answered 2025-12-13T13:28:58.2266667+00:00
John Jefferson Doyon 47,670 Reputation points Independent Advisor
2 answers

my hotmail and outlook accounts have been hacked. id like to block/close them, so the hacker stops receiving my mail.

my email has been hacked. the hacker has changed the password and has been getting into my phone apps and draining airline flight points and attempting money transfers on sports betting sites. Id like it locked, especially because every time I try to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-13T12:35:21.47+00:00
Jonathan Weber 0 Reputation points
answered 2025-12-13T13:17:40.9+00:00
Darhyl Amizola 26,560 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

I think my account has been hacked

I believe my microsoft account has been hacked. I no longer have any access to it except from Settings > Emails and Accounts. I sent multiple account recovery requests to Microsoft Support but none of them were accepted due to that the attacker set up…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-12T17:54:22.8733333+00:00
Luybomir Dimitrov 0 Reputation points
accepted 2025-12-13T13:15:27.6466667+00:00
Luybomir Dimitrov 0 Reputation points
1 answer

My Microsoft account was hacked after 'verifying' with a Discord bot on August 26th 2025

At on Tuesday, August 26th, 2025, I was playing on a Minecraft server when someone invited me to a server and had me verify with a Discord bot to "connect my Minecraft stats" with my Discord account. I did not realize I got an email at 10:10PM…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-05T04:45:10.71+00:00
Dylan Hodges 0 Reputation points
edited a comment 2025-12-13T13:09:28.3433333+00:00
Tanmay Goel 0 Reputation points
2 answers

my microsoft account doesnt exist

my account aparently doesnt exist even though i was using it the other day my i tried the recovery form but it doesnt work i ask chatgpt it says that my account is in a security lock but i waited so long but the lock will never end i tried everything i…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-13T04:48:28.46+00:00
Sefina Pramono 0 Reputation points
edited an answer 2025-12-13T13:09:07.3966667+00:00
Victor1-V 2,615 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

My Normal Account was hacked and the email was changed

I need my account recovered, the email was changed to something that is not mine. NEED HELP IMMEDIATELY Moved from: Microsoft Security | Microsoft Authenticator

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-11T12:05:12.07+00:00
Giacomo Salvato 20 Reputation points
accepted 2025-12-13T13:06:05.92+00:00
Giacomo Salvato 20 Reputation points
1 answer

How to open a hotmail account

i am trying to set up a hotmail account but microsoft sends a code to **@tiscali.co..uk. I do not have such an email address. what can I do? My current email address is j. ******@btinternet.com. ji ******@btinternet.co Moved from: Microsoft 365 and Office…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-13T12:20:00.3066667+00:00
Jim Flux 0 Reputation points
edited the question 2025-12-13T13:01:50.24+00:00
Gérard Oomens 113.7K Reputation points Volunteer Moderator
1 answer

my account has been hacked and I cant access it through the online help .

This is absolutely horrendous. I got hacked at some point of the night a couple of nights ago ... by this email (PII removed). and that was not my email I cant get help and only support doesnt help. it says no email found under the record I provide which…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-13T11:32:32.9433333+00:00
Maksym Grytsenko 0 Reputation points
edited the question 2025-12-13T12:54:28.61+00:00
DaveM121 (2) 13,115 Reputation points Volunteer Moderator
2 answers

how to get my account back?

hey one of my accounts got hacked that was normaly connected to this email now im stuck with outlook not recognizing me and i have a lot of accounts connected to that email now i dont understand what to do because i tried to recover it a few times maybe…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-13T02:22:16.6166667+00:00
morad el yahiaoui 0 Reputation points
edited the question 2025-12-13T12:51:12.68+00:00
Gérard Oomens 113.7K Reputation points Volunteer Moderator
1 answer

My Microsoft account has been hacked, and the account recovery form is unefficient.

Even when my email was replaced with a temporary email which probably nobody has access to anymore, that cant even make a security code for itself, blatantly obvious that there was someone on my account that wasn't suppose to be on. I provided billing…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-13T02:41:18.09+00:00
n4thn n4t 0 Reputation points
edited the question 2025-12-13T12:50:08.29+00:00
Gérard Oomens 113.7K Reputation points Volunteer Moderator
3 answers

MY ACCOUNT GOT HACKED WHAT DO I DO NOW?

my account got hacked and the email was changed and even microsoft is not recognizing my email and i have the receipt for the minecraft account i bought from the email but in microsoft store it says its not bought. idk what to do now?? Moved from:…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-13T10:14:56.02+00:00
Abhinav Handique 0 Reputation points
answered 2025-12-13T12:38:42.2366667+00:00
John Jefferson Doyon 47,670 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

recupération de mon 2eme compte

voila comme je me souvenais plus de mon lot de passe de mon 2 eme compte j ai mis ceux que je me souvenais et ce qui a entrainer une réaction qui fait que je ne sais plus faire de demande pour réinitialiser mon mot de passe il me dise que je l est fait…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-13T10:05:30.3533333+00:00
michael van eckhaut 0 Reputation points
edited the question 2025-12-13T12:19:01.0333333+00:00
Gérard Oomens 113.7K Reputation points Volunteer Moderator
2 answers

nieupoważnione przypisanie organizacji domowej do konta osobistego Outlook.com WYGLĄDA NA BŁĄD LUB PRÓBĘ NADZORU MS NAD MOIMIMI ORGIANIZACJAMI BANKIEM I PATENTAMI

**Temat: **[Zrzut ekranu 2025-12-13 (/Api/attachments/5641275b-08c8-4202-8f4c-3978bacc69db. nieautoryzowane przypisanie organizacji domowej do konta osobistego Outlook.com Adresat: Microsoft Support – Entra ID / Azure AD Kanał…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-13T11:41:05.4766667+00:00
OxygenUp - Tomasz Zabiegałowski 0 Reputation points
edited the question 2025-12-13T12:12:56.01+00:00
Gérard Oomens 113.7K Reputation points Volunteer Moderator
0 answers

My account was stolen and given to someone else

Hello, a long time ago, my Microsoft account was stolen for not replying to a message within 30 days (to make matters worse, it was marked as spam). I tried to recover it, contacted technical support, and they verified it was true. Instead of returning…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-10T13:43:13.3566667+00:00
Aaron Boca 0 Reputation points
edited the question 2025-12-13T10:40:51.3233333+00:00
Nathan Roberts (SN) 8,141 Reputation points Volunteer Moderator
1 answer

I think my acount has been hacked since their is a email their that i do not own

When I go to log in, it shows an email I don't own. Idk what to do now, and I hope I didn't lose it. [Moderator edit: Removed image as it was not needed for the forum | Changed tags from: Microsoft Security / Microsoft Identity Manager ]

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-13T02:32:07.4733333+00:00
Vijesh K Agarwal 0 Reputation points
edited the question 2025-12-13T10:39:17.0233333+00:00
Nathan Roberts (SN) 8,141 Reputation points Volunteer Moderator
1 answer

A newly created Microsoft Outlook.com account was closed without my authorisation

Hi - I created a new Outlook.com account in mid-November 2025 and used it to set up a newly bought laptop (a Christmas gift) for my son. Unfortunately, I received an email that the Outlook.com account is closed on 5-Dec-2025 despite no request for…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-09T23:38:40.6033333+00:00
Nithya P 0 Reputation points
commented 2025-12-13T09:49:37.3866667+00:00
Nithya P 0 Reputation points
2 answers

How to get a "banned Xbox Account" review when it is 10 years old r/t a child misconduct and I am the adult

I need to be connected to someone who can help me resolve an issue . Apparently , 10 years ago , my son got my account banned from Xbox Live . I cannot open a case. I cannot reach customer service. Moved from: Microsoft 365 and Office | Other

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-11T20:15:48.95+00:00
Alanna Riggio 0 Reputation points
commented 2025-12-13T09:15:31.1433333+00:00
Victor1-V 2,615 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

a minha conta foi hackeada e eu não to conseguindo fazer o formulário, porque diz que a minha conta não existe

A minha conta foi hackeada mesmo eu trocando a senha, acabou que quando eu fui fazer o formulário, e quando eu coloco o email da conta que é <Mod remove PII> @hotmail.com, ele diz que não existe, mas esse email ta vinculado ao meu computador e…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-11T03:52:56.0633333+00:00
Enzo Ferrari 20 Reputation points
answered 2025-12-13T07:53:45.1466667+00:00
Alice-N 4,200 Reputation points Microsoft External Staff Moderator
2 answers

I’ve followed all the suggested procedures and have made no progress!

My Hotmail account was hacked. It hadn’t been used for about 6 years. The account recovery process relies on AI to make all decisions on account ownership and identity but if an explanation could easily solve the identity issue, it can’t listen. The…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-08T20:59:44.38+00:00
Bob Fahy 0 Reputation points
edited an answer 2025-12-13T07:39:38.67+00:00
Victor1-V 2,615 Reputation points Microsoft External Staff Moderator
2 answers

Careers login issue

Careers website login issue, when i attempt to access the careers although i do have an account it’s not being recognized and when I attempt to create a new one it’s not taking me anywhere

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-12-13T06:58:58.2866667+00:00
Ahmad M Rayyan 0 Reputation points
answered 2025-12-13T06:59:49.6233333+00:00
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