Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
1 answer
reservation vm cancel not possible
i am not usint the vm anymore from 4 month ago. but Azure billing continue to me. but i can not cancel, return it for the error. how to jist cancel it to block billing plz help !
Azure Cost Management
asked 2025-12-13T07:26:12.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 87%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Billy NL
0
Reputation points
answered 2025-12-13T11:33:36.6933333+00:00
Nathan Roberts (SN)
8,141
Reputation points
Volunteer Moderator
2 answers
Refund Request - Accidental Education Usage
Hello Azure Support, I am writing to request a refund for Invoice G128713351 in the amount of $52.62. I was using this Azure account strictly for educational purposes to learn the platform. I unintentionally set up a Pay-As-You-Go subscription and forgot…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-09T16:29:28.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 92%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
DUC THINH PHAM
0
Reputation points
commented 2025-12-12T23:14:06.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
2,805
Reputation points Microsoft External Staff
Moderator
2 answers
resolve error “Failed to retrieve monthly usage data” after selecting a month on Usage + Charges
How to resolve error “Failed to retrieve monthly usage data” on Usage + Charges screen when I select a month to drill down? In addition to the error message there are no other options IE Charge by Service or Charge by Hierarchy displayed.
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-10T16:29:14.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 19%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Maestas, Lillian
0
Reputation points
commented 2025-12-12T23:13:52.6866667+00:00
Bharath Y P
2,805
Reputation points Microsoft External Staff
Moderator
2 answers
Azure subscription 1 - free trial - Cancel button is greyed out
I've been using portal.azure.com on a free trial to do some Azure learning but have run out of credit. I've gone to cancel the subscription, but the option to press 'cancel' is greyed out in Billing/Subscriptions. I'm prompted that I have to move to…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-12T18:16:57.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 78%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Dave Palmer
0
Reputation points
answered 2025-12-12T18:51:37.3166667+00:00
Bharath Y P
2,805
Reputation points Microsoft External Staff
Moderator
3 answers
Why is my registration for an Azure account being denied? Thanks
I have been trying to register for the Azure student account and though I have provided all the information requested there is still no progress. What else am I supposed to do? I am in China mainland. Could the fact that I am in a Chinese University…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-10T02:58:37.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 99%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Wellington Musyoka
0
Reputation points
answered 2025-12-12T16:09:14.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 97%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Suchitra Suregaunkar
4,210
Reputation points Microsoft External Staff
Moderator
1 answer
Our Perforce server is not running on Azure, P4 support thinks its a billing issue, but the bill shows as paid
Our Perforce server is not running on Azure, P4 support thinks its a billing issue, but the bill shows as paid.
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-11T15:43:00.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 66%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Steve Gray
40
Reputation points
commented 2025-12-12T14:17:23.11+00:00
Suchitra Suregaunkar
4,210
Reputation points Microsoft External Staff
Moderator
2 answers
Azure services like Cosmosdb, gen2 storage, SQL DB vanished
Azure services like Cosmosdb, gen2 storage, SQL DB vanished from my free subscription. Details: Account: Azure free subscription Credits left: Rs 10000+ Days left - 8 days I tried few workarounds and checks based on google recommendations and still…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-12T07:12:57.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 96%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Aiswarya
0
Reputation points
edited the question 2025-12-12T14:05:15.46+00:00
Suchitra Suregaunkar
4,210
Reputation points Microsoft External Staff
Moderator
3 answers
Azure billing question
Hello, I received an Azure charge of NT$8,005 (Invoice: G128876905), but I did not intentionally deploy or use any paid Azure services. My only purpose was to test OAuth 2.0 SMTP authentication. I did not intentionally create Azure AD Domain Services,…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-10T03:47:06.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 26%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
向 向向
0
Reputation points
commented 2025-12-12T09:28:59.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 6%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Siva shunmugam Nadessin
3,425
Reputation points Microsoft External Staff
Moderator
1 answer
"check with your bank. your bank couldn't authorize this payment method" - How to solve this issue ??
I'm currently studying for the Microsoft Azure AI Engineer Associate certification. In one of the hands-on modules, I attempted to sign up for a free Azure account. After entering all the required credentials, I encountered an issue during the process,…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-10-08T11:10:28.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 26%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKR%3C/text%3E%3C/svg%3E)
kartikeya Reddy manda
0
Reputation points
commented 2025-12-12T09:03:45.9166667+00:00
Siva shunmugam Nadessin
3,425
Reputation points Microsoft External Staff
Moderator
1 answer
My bill shows as settled but it wasn't charged, can't pay either
and I keep getting emails to pay it otherwise will be kicked out, but can't find where to pay. as azure system was unhelpful to solve, can someone please point me out a solutions thank you
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-12T08:09:30.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 28.000000000000004%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Alan Capuano
0
Reputation points
edited the question 2025-12-12T08:12:09.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 6%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jilakara Hemalatha
6,130
Reputation points Microsoft External Staff
Moderator
1 answer
Assistance with Azure for Students Verification
My Situation: I am currently a student at Vietnam-Korea University of Comunication and Technology in Vietnam. I possess a valid .udn.vn email and have an active GitHub Student Developer Pack. I tried to sign up for the "Azure for Students"…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-10T04:35:53.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 50%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Trung Nguyen
0
Reputation points
commented 2025-12-12T03:51:32.28+00:00
Trung Nguyen
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Problema na transferência de cobrança do Azure de tenant institucional (FGV) para tenant pessoal
Estou tentando transferir a propriedade de cobrança das minhas assinaturas do Azure do tenant institucional da FGV (******@fgv.edu.br) para meu tenant pessoal (******@kassiacamargooutlook.onmicrosoft.com). Já iniciei a solicitação de transferência e ela…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-12T03:11:30.0733333+00:00
Kassia Regina Camargo Costacurta
20
Reputation points
commented 2025-12-12T03:14:20.8766667+00:00
Kassia Regina Camargo Costacurta
20
Reputation points
3 answers
One of the answers was accepted by the question author.
Getting charged tax on my Azure tenant
I can't seem to find an option to contacting billing with regards to my invoice issue. Extremely frustating as their support for this is TERRIBLE! Any suggestions?
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-11T14:06:10.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 57.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Trapani, Scott
20
Reputation points
accepted 2025-12-11T17:11:30.0266667+00:00
Trapani, Scott
20
Reputation points
2 answers
Received an additional Azure invoice with G1********* number
We've received an additional invoice this month with a different format and a different sort of naming than usual - this one starts with G1 and has already been charged to the credit card When I go to cost management I see no indication to what this…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-11T16:22:26.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 72%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Carlos Alves Jorge
0
Reputation points
commented 2025-12-11T16:41:28.1366667+00:00
Suchitra Suregaunkar
4,210
Reputation points Microsoft External Staff
Moderator
1 answer
Change credit card address from the US to Canada
The billing date is coming quickly... I really need to solve this problem ASAP!! Thank you
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-10T16:24:30.8066667+00:00
Steve Gray
40
Reputation points
commented 2025-12-11T16:09:46.4166667+00:00
Steve Gray
40
Reputation points
4 answers
how to stop charges.
I created an azure account because I wanted to learn how to create a hipaa compliant ai account. I used it in oct/nov one morning and was charged 1.01 usd. never used again. I cancelled the subscription first of Dec but was charged 7.68 usd today.
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-10T00:19:22.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 71%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBR%3C/text%3E%3C/svg%3E)
Brian Robinson
0
Reputation points
commented 2025-12-11T15:19:06.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sandhya Kommineni
2,980
Reputation points Microsoft External Staff
Moderator
2 answers
Unable to activate Azure for Students offer; University Identity verification fails despite having GitHub Student Developer Pack.
Hello Microsoft Support Team, I am attempting to activate the Azure for Students offer, which I am eligible for through the GitHub Student Developer Pack, but I am continuously facing an "Your University Identity cannot be verified" error. My…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-07T23:26:56.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 72%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
BATUHAN CICEKLI
0
Reputation points
commented 2025-12-11T15:10:04.7466667+00:00
Sandhya Kommineni
2,980
Reputation points Microsoft External Staff
Moderator
2 answers
his virtual machine requires a subscription without any spending limit or temporary payment method set. Use a different subscription or update your subscription (requires account administrator privileges) at [Account Center](https://account.windowsazure.c
Unble to create VM with existing subscripption. Venkat.
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-07T21:59:37.2966667+00:00
Venkat
1
Reputation point
commented 2025-12-11T12:51:05.9166667+00:00
Sandhya Kommineni
2,980
Reputation points Microsoft External Staff
Moderator
2 answers
not able to get microsoft azure credits which i got in github education pack
facing this issue while claimimg my azure credits , which i got with github student developer pack for students please look into this matter and help me
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-07T13:52:48.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 85%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
vikas kumar
0
Reputation points
commented 2025-12-11T12:50:32.7366667+00:00
Sandhya Kommineni
2,980
Reputation points Microsoft External Staff
Moderator
4 answers
I am being billed for 66$ a month and there are no services I am using. I need to stop this.
Here is the transaction information. MICROSOFT#G123019605 --, WA 98052 || || Transaction Summary COMPUTERS/PERIPHERAL EQUIP, SOFTWAREMerchant CategoryCOMPUTERS/PERIPHERAL EQUIP, SOFTWARETransaction DateSUNDAY, NOVEMBER 9, 2025Purchase MethodCARD…
Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,389 questions
asked 2025-12-06T22:10:39.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 49%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVR%3C/text%3E%3C/svg%3E)
Vasanthan Ravindran
0
Reputation points
commented 2025-12-11T12:49:24.31+00:00
Sandhya Kommineni
2,980
Reputation points Microsoft External Staff
Moderator