How to retrieve lost X account authenticator code

If you have lost access to your authenticator code for your X account in Microsoft Authenticator, you will need to go through the account recovery process. Here are the general steps you can follow:

1. Start Sign-In: Attempt to sign in to your X account using the usual method.
2. Select Recovery Option: If you cannot access your account due to the lost authenticator code, look for an option like Recover your account.
3. Identity Verification: Follow the prompts to complete the identity verification process. This may involve answering security questions or using an alternative verification method set up previously.
4. Temporary Access Pass: Once your identity is verified, you may receive a Temporary Access Pass that allows you to sign in.
5. Register New Authentication Method: After signing in, go to your account settings to register a new authentication method to regain full access to your account.

If you encounter any issues during this process, consider reaching out to the support team for assistance.

References:

• How end users can perform account recovery in Microsoft Entra ID
• Authentication methods in Microsoft Entra ID - Microsoft Authenticator app