why charged 2 times a month for same thing

Gogi 0 Reputation points
2025-12-13T00:10:49.6933333+00:00

Solitaire Premium Edition - Monthly Subscription

Next charge on 12/16/2025, $1.99 plus applicable taxes

Recurring billing on

$1.99 Every month plus applicable taxes

Payment method

MasterCard **8688

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Microsoft Solitaire Collection Premium Edition

Recurring billing off

Subscription expires on

December 17, 2025

Turn on recurring billing

Last charge**$2.99** on November 18, 2025

Microsoft 365 and Office | Other
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  1. Q&A Assist
    2025-12-13T00:11:00.1733333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    You may be receiving two charges in the same month for your subscription due to a change in billing periods. Microsoft has updated its billing process for subscriptions, which can result in receiving two invoices for the same subscription in one month. One invoice will cover the final billing period of your previous term, while the other will be for the upcoming term. This is especially common when your subscription renews, as you will receive a final invoice for the previous term and a new invoice for the next term, which may appear to be charges for the same service period.

    If you have made any changes to your subscription, such as adding or removing licenses, those changes would also reflect on the next invoice, potentially causing discrepancies in your billing.


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  2. EmilyS726 186.7K Reputation points Independent Advisor
    2025-12-13T00:45:46.3933333+00:00

    Hello,

    This is a public forum, so for your privacy and security, we can’t help with billing issues here. Also, no one in this forum has access to your account or payment information.

    To get help, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Windows" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue.

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