Will sub-folders still be available if managed folders are removed?

Neville, Eddie P. (INPO) 20 Reputation points
2025-12-12T14:00:03.5233333+00:00

When the company transitions to the newer version of Exchange, and retention policies are in placed, will sub-folders still be an option for users?

Outlook | Windows | New Outlook for Windows | For business
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  1. Q&A Assist
    2025-12-12T14:00:25.1833333+00:00
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    When transitioning to the newer version of Exchange and implementing retention policies, sub-folders will still be available for users. However, it's important to note that managed folders, which were part of the older Messaging Records Management (MRM) system, are deprecated in Exchange Server 2013 and are not supported in newer versions. Instead, retention policies and retention tags will be used to manage email lifecycle, and these can still accommodate sub-folders within user mailboxes.


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