To troubleshoot the issue with installing Extended Security Updates (ESU) on your Windows 10 system running on a MacBook Air via BootCamp, consider the following steps:
- Check Compatibility: Ensure that your Windows 10 edition is eligible for ESU. ESU is primarily available for Windows 7 SP1 and Windows Server 2008 R2 SP1, so if you are using Windows 10, you may not be eligible for ESU.
- Verify Prerequisites: Make sure that all prerequisite updates for ESU are installed. You can check your update history to confirm this.
- Restart Your Computer: After installing any updates, it's crucial to restart your computer to ensure that all changes take effect.
- Check for Errors: If you encounter specific error messages during the installation, refer to the error codes and their meanings. For example, if you see messages indicating that the update is not applicable, it may mean that the package does not match your OS version or architecture.
- Contact Support: If the issue persists, consider contacting Microsoft Support for further assistance. They can provide more tailored help based on your specific situation.
Since you are using BootCamp, ensure that your Windows installation is functioning correctly and that all drivers are up to date, as this can also affect installation processes.
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