how do i fix issue saying powerpoint has run into an error

To fix the issue where PowerPoint has run into an error, you can follow these steps:

1. Quit all applications: On the Apple menu, click Force Quit and close all active applications.
2. Remove PowerPoint Preferences:
   • Quit all Microsoft Office for Mac applications.
   • Go to the Home folder, then Library > Preferences.
   • Look for com.microsoft.powerpoint.plist and move it to the desktop. Restart PowerPoint to see if the issue persists.
   • If the issue continues, restore the file and check com.microsoft.powerpoint.prefs.plist in the same Preferences folder.
3. Perform a clean startup: Follow the instructions in the Microsoft Knowledge Base article on how to perform a clean startup to determine if background programs are interfering with PowerPoint.
4. Create a new user account: Log in with a different or new user account to see if the problem is related to your user profile.
5. Repair Disk Permissions: Use the Disk Utility to repair disk permissions, which can help if permissions issues are causing the problem.
6. Remove and reinstall Office: If none of the above steps work, consider manually removing and then reinstalling Office.

These steps should help you troubleshoot and resolve the error with PowerPoint.

Hi @Tanvi Fanse,

Welcome to the Microsoft Q&A forum.

Thank you for reaching out to us. I’d like to provide you with the following information:

To resolve this issue, please try the following methods:

Method 1: Run PowerPoint as Administrator

Method 2: Perform an Online Repair

To proceed with an Online Repair, please follow these steps:

Step 1: Press Windows + I

Step 2: Go to Apps → Installed apps

Step 3: Find Microsoft Office → click on the … icon

Step 4: Select Modify → Online Repair

Method 3: Update PowerPoint

Step 1: Click File → Account

Step 2: Click Update Options to install the latest version

I hope this information is helpful. Please try the steps above one by one and let me know whether the issue has been resolved. If not, I’ll continue to assist you.

Thank you for your patience and understanding. If you have any further questions or need additional support, please leave a comment under the post so I can assist you promptly.

I look forward to hearing back from you.

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