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I purchased and installed Office 2024 last year and am no longer able to access it

Karen McPherson 0 Reputation points
2025-12-11T16:37:14.1233333+00:00

I purchased and installed Office 2024 last year but can no longer access it

Microsoft 365 and Office | Word | For home | Windows
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  1. DaveM121 814K Reputation points Independent Advisor
    2025-12-11T17:10:02.9833333+00:00

    1

    Open Word, at the top right of Word, log out of Office.

    Restart (not shut down) your PC, then log back into Office, is your licence then correctly recognised.

    2

    If not, log into your Microsoft account on this link, do you find your Office licence listed there and if so, what version of Office is indicated.

    https://account.microsoft.com/services/

    2 people found this answer helpful.

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