onenote sync problem

Ben Smith 0 Reputation points
2025-12-02T08:30:23.88+00:00

OneNote can't sync your notes right now. We'll keep trying. (Error code: 0xE0001475 4paox | b5d74fdd-ab82-4898-ad5a-d1f844b36ded 202512020823)

Microsoft 365 and Office | OneNote | For home | Windows
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  1. Q&A Assist
    2025-12-02T08:30:33.4866667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The error code 0xE0001475 in OneNote typically indicates a sync issue. Here are some common reasons and potential solutions:

    1. Network Connection: Ensure that you have a stable internet connection, as a poor connection can prevent OneNote from syncing your notes.
    2. Account Authentication: Make sure you are signed in to your Microsoft account. If you are not authenticated, OneNote may not be able to sync your notes.
    3. Notebook Location: If your notebook is stored in an offline location or if you are using Windows Offline Files, this could cause syncing issues. It is recommended to store your notebooks on OneDrive or SharePoint for better syncing performance.
    4. Check for Updates: Ensure that your OneNote application is up to date, as updates may include fixes for known issues.
    5. Sync Status: Check the sync status of your notebook. If it indicates that a sync is in progress, wait for it to complete.
    6. Restart OneNote: Sometimes, simply restarting the OneNote application can resolve temporary sync issues.

    If the problem persists, you may want to consult the Microsoft support documentation for further troubleshooting steps.


    References:

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  2. Sumit D - IA 151.6K Reputation points Independent Advisor
    2025-12-02T09:09:13.04+00:00

    Hi Ben,

    Sometimes a part of the Notebook becomes corrupted, which can cause this issue. In that case, you must copy the contents of the section/page to somewhere else and then try again. Also, as a troubleshooting step,

    Create new notebook to verify sync functionality:

    • File > New > Choose storage location
    • Add test content and attempt sync

    I’m eager to hear back and work together to find a solution.

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