I cannot login to cancel my teams subscription

Hi @Kieran Walkin,

Thank you for reaching out to Microsoft Q&A forum. 

From the images you shared, it looks like you’re signed in with your personal email—the same one used to register your Microsoft tenant and receive notifications.

To cancel your subscription, please go to https://admin.microsoft.com/ and sign in using your admin account.

How to find your admin account:

• When purchasing the subscription, an administrator account was created (usually in the form ******@yourcompany.onmicrosoft.com).
• If you don't remember, check the purchase confirmation email or contact the person who set up the subscription. You can also search your mailbox for keywords such as "Microsoft" or "onmicrosoft.com" to find it.

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.    

Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you. 

I look forward to your thoughts on this. 

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