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Problems with registering a new account in Microsoft PubCenter

xianglan li 0 Reputation points
2025-10-16T09:21:17.1933333+00:00

We are a traffic media company and we hope to collaborate with Microsoft on JavaScript advertising. However, we are unable to register at https://pubcenter.microsoft.com/loginV2. In the prompt, we saw: "There is no Microsoft Monetize Now account associated with this Microsoft Account, xl*******@gmail.com. Please verify that you are signed in with the Microsoft Account for your Microsoft Monetize Now account." Could you please assist me in transferring to the Microsoft PubCenter department?

Thank you for your reply. My email address is: xl*****@gmail.com**

****PII Removed

Microsoft Advertising | Other
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  1. MS Advertising - Vahid 110 Reputation points Microsoft External Staff Moderator
    2025-10-16T11:01:15.7366667+00:00

    Hello Xianglan,

    Thank you for using our Microsoft Advertising Learn Q&A Platform! 

    Thanks for reaching out with such a clear explanation. It sounds like you're trying to register your media company with Microsoft PubCenter to begin monetizing via JavaScript advertising, but you're encountering an account mismatch error.

    Microsoft Monetize Now (formerly pubCenter) used to be only available to US-based publishers. To create an account, your personal or business address and banking information needed to be located in the US. International users could not change their payment country to anything other than the US, but could join a waitlist. Unfortunately, Monetize Now has been deprecated since yesterday. As mentioned here, Monetize Now will be retired soon, with ad serving stopping after September 30, 2025 and the product shutting down October 15, 2025. Final payouts will be processed by mid-October. To prepare, please review the Microsoft Monetize Now deprecation FAQ for details on publisher alternatives, payment timelines and transition support.

    What is happening to Monetize Now?

    Monetize Now is being deprecated. Ad serving will stop after September 30, 2025 and the product will shut down on October 15, 2025. Final payouts will be processed by mid‑October, 2025.

    Will there be a replacement for Monetize Now?

    No. Monetize Now will not be replaced by another monetization program at this time.

    Can I still sign up for Monetize Now before it shuts down?

    No. New sign-ups and onboarding are closed. Only existing publishers are being supported until the shutdown.

    What happens if I still have active campaigns running through Monetize Now?

    All ad serving will automatically stop after September 30, 2025. No additional action is required, but we recommend removing the Monetize Now JavaScript from your site to prevent unused calls.

    For further information, please see the FAQ shared above.

    Our support teams are also happy to discuss your account in more detail via phone, chat or email to provide review assistance, please see our support page to reach out! 

     

    I hope the information provided here will at least partly answer your question.  If you have any additional questions please do not hesitate to reach out to our support. I have also sent you a private message in case you would like to discuss something else.

     

    Kind regards, 

    Vahid | Microsoft Advertising Support Specialist | 800-518-5689

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