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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 0%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
I bought a new computer with Microsoft 365 installed. I wanted to install my personal Microsoft Office (local), but it mentioned I had to deinstall all Microsoft 365 and OneNote instances.
Up till than I didn't know the option of deinstalling all together with the Uninstall-batch on the Microsoft site. So I deinstalled all the Microsoft 365 instances. After that I tried to deinstall OneNote, but that doesn't succeed. Not via Settings-Apps and not via the Uninstall-batch.
What can I do now?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Hi,
I'm Sumit, here to assist with your question.
Apologies for any inconvenience - I'm happy to help you today.
May I know what error do you get while uninstalling OneNote?
A screenshot would be awesome!
I look forward to your response and am eager to collaborate until we find a solution.
This morning I tried again. Now I can deinstall all the OneNote instances separately. I guess my problem is solved. The batch however did not work.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 42%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Hi,
I'm experiencing a similar issue. I tried uninstalling the app through Windows Settings, but the error message shown in the screenshot appears. I also attempted to uninstall it using the Uninstall Microsoft 365 or Office troubleshooter, but it didn't succeed. The troubleshooter returned the following message "There was a problem uninstalling Microsoft 365 apps using the troubleshooter."
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 2%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
You simply uninstall the pre-installed o365 Family Trial via win add/remove dialogue, then access your MS Account to install o365
Thanks for the update! Have a great day 😊