Microsoft Security | Intune | Microsoft Intune Android
Managing Android devices using Microsoft Intune
Intune Location services greyed out stuck on Don't Allow (Corporate-owned devices with work profile)
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Collin Groves
5
Reputation points
Hi, I have a S23 and S25 Ultra that ive been using for testing, The S23 Ultra was on One UI 4 originally so I enrolled it and location permissions cannot be changed. When I fresh installed One UI 6.1 it could be changed. But then when I fresh installed One UI 7 it cannot be changed again.. This is happening on fresh installs of One UI 4 all the way to One UI 7. It seems to be just down to the S25 Ultra (One UI 7) at this point. Overall when I try to change location permissions under App Info>Permissions>Location. It is greyed out and set to Don't allow.
Microsoft Security | Intune | Microsoft Intune Android
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Pauline Mbabu 1,785 Reputation points Microsoft Employee2025-11-24T19:47:18.7766667+00:00 Hello @Collin Groves ,
The greyed-out location permission on Samsung One UI devices is not a permanent limitation of your phone, but rather a temporary state caused by how Samsung’s One UI 7 and Android enterprise management interact. By applying the right Intune policy (for corporate devices), the permission can be enabled (even if you as the user can’t toggle it directly).Use your MDM’s capabilities to configure location access and keep an eye out for software updates that address the underlying One UI 7 issues. This will ensure that you regain control over app permissions and that your testing can continue smoothly with location working as expected on all One UI versions.
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